Frequently Asked Questions
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Table of contents
- General
- Delivery
- — Products & Services
- Order issues
- Payments
- Returns & Refunds
- Technical Issues
Does MAKS TIPM comes with the fuses and relays?
Yes it does.
What if I cannot find the TIPM I need?
If you don’t see the TIPM that matched your vehicle, contact us and we will try to help. We carry most of the more common TIPM’s for vehicles such as Dodge trucks, including Dodge RAM 1500 or Ram 2500/3500. In Chrysler the more common vehicles are the 2010 – 2012 Town and country, and the 2008 – 2010 Caravan. Most Jeep’s have TIPM issues, including the Grand Cherokee, Jeep Wrangler, and Liberty. In relation to VW its mostly just the 2011-2012 VW Routan
I only have my VIN. Can I use it to purchase TIPM?
Unfortunately, We don’t have a way to tell by VIN which TIPM do you need. Please note your VIN may give all possible TIPM options for your vehicle’s year. You must still confirm the actual correct part number. You may find the correct Part # on your original tipm, call a dealer, or contact us for help.
See this Link on how to find the correct part number on your TIPM.
If I purchase a TIPM from you, is there a warranty?
If you purchase a TIPM from us, it will come with a one year warranty from us. Some vehicles can have the option of a new TIPM, such as the 2011 JEEP Grand Cherokee TIPM, 2008-10 CHRYSLER Town & Coun-try TIPM, 2007 Dodge Nitro TIPM, 2008-09 Dodge Nitro / Jeep Liberty TIPM, or the 2009 Dodge Journey TIPM, these are still covered under the manufacturer warranty, but should still be replaced through us. Extended Warranty up to 3 years is optional and can be purchased on checkout.
Is the TIPM built better than the factory version?
First, the TIPM is tested on our tabletop Chrysler vehicle simulator, invented at MAKS, allowing us to isolate faults in the circuitry and electronic components for every year, make, model, and electrical option. Next, the TIPM is completely disassembled. Every fuse is replaced. Every internal relay is also replaced.
If I sent in a TIPM to be rebuilt, How long would it take?
Repair Service is about 1.5 weeks to 2 from once you mail it until you receive it again. We can ship a rebuilt unit 2-3 business days after ordering.
Please be sure to leave in all of your external fuses & relays when sending in your TIPM. Missing fuses & relays have to be replaced by us and may result in additional fees.
I don't know whether to order a New/Rebuilt TIPM or send in mine for repair.
The biggest differences are that a rebuilt unit would ship within a day or so and the repair process is longer. On a repair, we will only replace what is currently testing poorly and of course a rebuilt unit will have more newer components.
Does the replacement TIPM need to be programmed / flashed?
Most of our TIPMS are plug and play but you do have the option to Purchase the Vehicle Configuration ($75.00 service fee). Using your unique VIN, this service will configure your TIPM to all the current settings of your vehicle – pulled straight from the manufacturer’s database. This configuration service allows the unit to be fully plug and play once received.
Can you test my TIPM to see if I need a new one?
Under our repair service, you can place an order for that and send it in. We test all repairs first. If we test and find there’s nothing wrong with your TIPM, we will send it back and refund your cost minus $110 diagnostic fee.
Is there a Core Charge?
There is no Core Charge / Core Fee. We have a core buy back. We will buy your unit.
How much do you pay for an old TIPM core?
The core rebate value varies depending on the part type or number. Contact us at support@tipmrebuilders.com for information on the value of your old TIPM.
Alternatively, you can find the core rebate value on the product page of the required TIPM:
Non-customers:
Sell us cores here: https://tipmbuyers.com/
Do we send the core back with the fuses and relays in it?
You can or you can keep them. Take what you need but send it the most complete that you can. Make sure to put the word ”Core” on the outside of the box and send it in.
Are the FCM's rebuilt? Are they tested for being fully functional and 100% working condition?
The FCMs are used parts but are tested before sending.
Do I need to send the Lid or the FCM (Front Control Module) with the TIPM for repair?
No, you do not have to. If you are sending your IPM for repair, that is all we need.
Is a 'REBUILT TIPM' one that is shipped to us or do we need to send you our old one first?
‘REBUILT TIPM’ is a unit that we send you first already and ready to go.
Whats the difference between a used, rebuilt, re-manufactured, and new TIPM?
All new TIPM’s are really re-manufactured, if you are going to a dealership and they sell you a new TIPM, its actually from a re-manufacturer. Used is simply used, its a working TIPM (hopefully) that has been used, and no additional work has been done to it. A rebuilt TIPM is a TIPM that had its faulty relays and fuel chips replaced, tested and certified to be working properly.
What is the difference between repair and rebuilt?
A repair service includes sending your own TIPM to be repaired while a Rebuilt TIPM is purchased from us on the site. However, both go through the same repair process.
What is a BCM?
A Body Control Module (BCM) is a computer that controls various electronic systems in a vehicle. It is responsible for coordinating and managing the functions of different systems, such as the lighting, windshield wipers, door locks, and other components that are not directly related to the engine or drivetrain.
The BCM is typically located in the vehicle’s dashboard or under the hood, and it is connected to various sensors and control units throughout the vehicle. It receives input from these sensors and uses it to make decisions about how to control different systems. For example, if the BCM receives a signal from a rain sensor indicating that it is raining, it may activate the windshield wipers.
The BCM is an important component of a vehicle’s electrical system, and it plays a vital role in the overall operation of the vehicle. It is often involved in diagnosing and troubleshooting issues with the vehicle’s systems, and it can be reprogrammed or updated to improve the vehicle’s performance or add new features.
You can Purchase from our selection of BCMs on this link.
What is a TCM?
A Transmission Control Module (TCM) is a computer that is responsible for controlling the transmission in a vehicle. It receives input from various sensors and uses this information to make decisions about how to shift the gears in the transmission. The TCM is typically located in the transmission or in the engine compartment, and it is connected to the transmission, the engine, and other sensors in the vehicle.
The TCM is an important component of a vehicle’s drivetrain, and it plays a vital role in the overall performance and efficiency of the vehicle. It is often involved in diagnosing and troubleshooting issues with the transmission, and it can be reprogrammed or updated to improve the vehicle’s performance or add new features.
In addition to controlling the transmission, the TCM may also be responsible for controlling other systems in the vehicle, such as the engine, the brakes, and the traction control system. It is typically connected to these systems through a network of sensors and control units, and it uses this information to make decisions about how to control them.
What is a fuse?
A fuse is a safety device that is used to protect electrical circuits from damage caused by overcurrent. It consists of a strip of conductive material, usually made of metal, that is encased in a protective housing. The conductive material is designed to melt or "blow" when the current flowing through the circuit exceeds a certain level, interrupting the flow of electricity and protecting the circuit from damage.
Fuses are used in a variety of electrical and electronic devices, including vehicles, to protect against short circuits, overloading, and other electrical problems. They are typically installed in a fuse box or panel, and are easily replaceable if they blow.
In a vehicle, fuses are used to protect various electrical systems, such as the lighting system, the ignition system, and the fuel pump. If a fuse blows, it may be necessary to replace it in order to restore the functionality of the affected system.
What is a relay?
A relay is an electrically-operated switch that is used to control the flow of electricity in an electrical circuit. It consists of a coil of wire, an armature, and a set of contacts. When an electrical current is applied to the coil, it creates a magnetic field that moves the armature and closes the contacts, allowing electricity to flow through the circuit. When the current is turned off, the armature returns to its original position and the contacts open, interrupting the flow of electricity.
Relays are used in a variety of electrical and electronic systems, including vehicles, to control the flow of electricity to various components. They are often used to switch high-power circuits on and off, such as those used to control the starter motor or the fuel pump. They are also used to control multiple circuits with a single switch or to isolate one circuit from another.
In a vehicle, relays are typically located in the fuse box or relay panel and are controlled by the vehicle’s electrical system or by a separate control system. They are used to control a wide variety of systems, including the lighting system, the ignition system, and the fuel pump. If a relay fails or malfunctions, it may be necessary to replace it in order to restore the functionality of the affected system.
What is a driver?
A driver is a device or component that is used to control the operation of another device or system. In the context of electronics and electrical systems, a driver is often used to provide the necessary power or control signals to operate a particular device or component.
There are many different types of drivers, and they are used in a wide variety of applications. Some common examples of drivers include:
- Motor drivers: These are used to control the operation of motors, such as those used in electric vehicles or automated equipment.
- LED drivers: These are used to provide the necessary power and control signals to operate LED lights.
- Power drivers: These are used to control the operation of high-power devices, such as those used in industrial or commercial applications.
- Interface drivers: These are used to provide a connection between a device and a computer or other control system.
In general, drivers are an essential component of many electrical and electronic systems, and they play a vital role in the operation of these systems. If a driver fails or malfunctions, it may be necessary to replace it in order to restore the functionality of the affected system.
What is a diode?
A diode is a two-terminal electronic component that allows electricity to flow in only one direction. It consists of a semiconductor material, such as silicon, that is doped with impurities to create a p-n junction. The p-n junction allows the diode to conduct electricity in one direction (the forward direction), while blocking the flow of electricity in the opposite direction (the reverse direction).
Diodes are used in a variety of electronic and electrical systems for a variety of purposes, including rectification, voltage regulation, and signal isolation. They are often used in power supplies, electronic circuits, and other applications where it is important to control the flow of electricity.
There are many different types of diodes, including standard diodes, Schottky diodes, Zener diodes, and others. Each type of diode is designed to perform a specific function and is used in different applications.
In a vehicle, diodes are used in a variety of electrical and electronic systems, including the charging system, the lighting system, and the engine management system. If a diode fails or malfunctions, it may be necessary to replace it in order to restore the functionality of the affected system.
What is a resistor?
A resistor is an electronic component that is used to resist the flow of electricity in a circuit. It consists of a material, such as carbon or metal, that is used to oppose the flow of current. The resistance of a resistor is measured in ohms, and it determines how much the resistor will oppose the flow of electricity.
Resistors are used in a wide variety of electronic and electrical systems for a variety of purposes, including limiting the flow of current, dividing voltage, and setting time constants. They are often used in combination with other components, such as diodes and capacitors, to create more complex circuits.
There are many different types of resistors, including fixed resistors, variable resistors, and temperature-sensitive resistors. Each type of resistor is designed to perform a specific function and is used in different applications.
In a vehicle, resistors are used in a variety of electrical and electronic systems, including the lighting system, the ignition system, and the engine management system. If a resistor fails or malfunctions, it may be necessary to replace it in order to restore the functionality of the affected system.
What is a vehicle soft reset?
A vehicle soft reset is a process that involves resetting certain components or systems in a vehicle without disconnecting the battery. It is often used to reset the vehicle’s electronic systems, such as the engine control module (ECM) or the transmission control module (TCM), to their default settings.
There are several ways to perform a soft reset on a vehicle, depending on the specific make and model. Some common methods include:
- Disconnecting the negative battery cable: This can reset the vehicle’s electronic systems, but it may also cause the loss of certain data, such as the radio preset stations.
- Using a diagnostic tool: Many modern vehicles have diagnostic ports that allow a mechanic to connect a diagnostic tool and reset certain systems.
- Disconnecting the positive battery cable: This can reset the vehicle’s electronic systems, but it may also cause the loss of certain data, such as the radio preset stations.
- Disconnecting the battery and holding down the horn button: This can reset the vehicle’s electronic systems, but it may also cause the loss of certain data, such as the radio preset stations.
A soft reset can be useful for troubleshooting problems with the vehicle’s electronic systems, but it should not be used as a substitute for proper diagnostic and repair procedures. If you are having problems with your vehicle, it is important to consult a mechanic or dealership for proper diagnosis and repair.
What is a vehicle hard reset?
A vehicle hard reset is a process that involves completely disconnecting the battery in a vehicle and resetting all of the electronic systems to their default settings. It is often used as a last resort to troubleshoot problems with the vehicle’s electronic systems or to reset the system after a repair.
There are several steps involved in performing a hard reset on a vehicle:
- Locate the battery: The battery is typically located under the hood of the vehicle, but it may be located in other locations depending on the specific make and model.
- Disconnect the negative battery cable: The negative battery cable is typically marked with a minus (-) sign and is connected to the negative terminal of the battery. Disconnect this cable by loosening the bolt or nut that holds it in place.
- Disconnect the positive battery cable: The positive battery cable is typically marked with a plus (+) sign and is connected to the positive terminal of the battery. Disconnect this cable by loosening the bolt or nut that holds it in place.
- Wait for a few minutes: After the battery cables are disconnected, it is important to wait for a few minutes to allow the vehicle’s electronic systems to fully reset.
- Reconnect the positive battery cable: Reconnect the positive battery cable by tightening the bolt or nut that holds it in place.
- Reconnect the negative battery cable: Reconnect the negative battery cable by tightening the bolt or nut that holds it in place.
