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WARRANTY INFORMATION & RETURNS POLICY

 

ITEMS PURCHASED FROM MAKS ENTERPRISES INCLUDE A FREE 1-YEAR LIMITED WARRANTY WHICH COVERS REPAIRS AND LIMITED EXCHANGES. WARRANTIES CAN BE EXTENDED UP TO 3 YEARS AT THE TIME OF PURCHASE FOR AN ADDITIONAL COST.

MAK’S ENTERPRISES (INCLUDING MAKS TIPM REBUILDERS, MAKS ECM REBUILDERS, AND ALL AFFILIATE MARKETPLACES WHERE MAKS ITEMS ARE SOLD) WARRANTS THAT ALL NEW AND REBUILT ITEMS, AND REPAIR SERVICES, WILL BE DEFECT-FREE FOR A PERIOD OF ONE YEAR FROM DATE OF PURCHASE. IF YOU HAVE PURCHASED AN OPTIONAL EXTENDED WARRANTY, THE WARRANTY PERIOD SHALL BE ADJUSTED ACCORDING TO THE TERM YOU SELECTED AT CHECKOUT.

IF, WITHIN THE WARRANTY PERIOD, ANY PURCHASED ITEM SHOULD FAIL DUE TO DEFECTS IN MATERIALS OR WORKMANSHIP, MAK’S WILL REMEDY SOLELY THROUGH REPAIR OF THE WARRANTIED ITEM, OR REPLACEMENT OF THE WARRANTIED ITEM WITH A REBUILT ITEM. THE WARRANTY APPLIES ONLY TO FAILURES INTEGRAL TO THE ITEM.

THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT THAT FAILS DUE TO: ACCIDENT OR COLLISION, MISUSE, NEGLECT, ACCIDENT, MODIFICATION, OTHER FAULTY PARTS, IMPROPER INSTALLATION, ITEMS WHICH ARE USED FOR ANY PURPOSE OTHER THAN ITS INTENDED USE, USE ON VEHICLES USED FOR POWERSPORTS, OFF-ROAD, OR RACING PURPOSES WHERE SUCH ITEM IS NOT INTENDED FOR THESE APPLICATIONS, DAMAGE CAUSED BY FIRE, FLOOD, SALT, HAIL, OR OTHER ENVIRONMENTAL CONDITIONS INCLUDING NATURAL DISASTERS.

THIS WARRANTY REPRESENTS THE TOTAL LIABILITY OF MAKS ENTERPRISES FOR FOR ANY ITEM TO WHICH IT APPLIES, SOLD BY MAKS ENTERPRISES OR ITS AFFILIATE SHOPS.

MAKS ENTERPRISES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. MAKS ENTERPRISES WARRANTY DOES NOT COVER LABOR, TOWING, OR RENTAL CAR CHARGES, WHICH ARE THE SOLE RESPONSIBILITY OF THE PURCHASER.

MAKS ENTERPRISES MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IF A PRODUCT IS REPLACED UNDER THIS WARRANTY, A REPLACEMENT PRODUCT WILL BE COVERED FOR 90 DAYS FROM THE DATE OF EXCHANGE, OR FOR THE REMAINDER OF THE WARRANTY PERIOD, WHICHEVER IS GREATER. THIS WARRANTY FOR INSTALLED VEHICLE PARTS SHALL TERMINATE IMMEDIATELY IF THE VEHICLE IS SOLD, OR OWNERSHIP IS OTHERWISE TRANSFERRED, OR IF THE ITEM IS INSTALLED IN ANOTHER VEHICLE.

CASH REFUNDS WILL BE PROVIDED ONLY IN THE EVENT THAT A REBUILT REPLACEMENT ITEM IS NOT AVAILABLE, OR A REPAIR IS NOT POSSIBLE.

FOR NEW AND LIKE-NEW ITEMS:
NEW AND LIKE-NEW ITEMS ARE SOLD AS “OEM BY MAKS” MANUFACTURED BY THE OEM. NEW ITEMS ARE FACTORY TESTED AND ARE GUARANTEED TO BE FREE FROM DEFECTS CAUSED BY MATERIALS OR WORKMANSHIP. WITHIN THE FIRST 90 DAYS, WE WILL REPAIR YOUR ITEM AT OUR DISCRETION FOR NO CHARGE. IF IMMEDIATE REPLACEMENT IS CHOSEN OVER REPAIR, WE WILL EXCHANGE THE NEW ITEM WITH A COMPATIBLE REBUILT ITEM AS THE REPLACEMENT.

AFTER 90 DAYS, WE WILL PROVIDE FREE REPAIR SERVICES OR IMMEDIATE REPLACEMENT WITH A COMPATIBLE REBUILT UNIT FOR THE TERM OF THE WARRANTY.

IN THE EVENT OF A REFUND REQUEST (CONVERT TO “RENTAL”) FOR NEW OR LIKE-NEW ITEMS, YOU WILL BE RESPONSIBLE FOR A MINIMUM OF 25% OF THE ORIGINAL PURCHASE PRICE. FOR RENTAL PERIODS OF LONGER THAN 1 WEEK, YOU WILL BE CHARGED $18 PER DAY AFTER THE 7TH DAY. A RENTAL FEE WILL ACCRUE UP TO THE COMPLETE RETAIL PURCHASE PRICE OF THE RENTAL PRODUCT UNTIL THE PRODUCT IS RETURNED TO OUR CHATSWORTH, CALIFORNIA PRODUCTION FACILITY.

FOR REBUILT ITEMS:
REBUILT ITEMS ARE GUARANTEED TO BE FREE FROM DEFECTS CAUSED BY MATERIALS OR WORKMANSHIP. IN THE EVENT OF A DEFECT WITHIN THE FIRST 90 DAYS, MAKS ENTERPRISES WILL REPLACE OR REPAIR YOUR ITEM AT YOUR DISCRETION FOR NO CHARGE. AFTER 90 DAYS, WE WILL REPLACE OR REPAIR YOUR ITEM AT OUR DISCRETION FOR NO CHARGE FOR THE TERM OF THE WARRANTY.

IN THE EVENT OF A REFUND REQUEST (CONVERT TO “RENTAL”) FOR REBUILT ITEMS, YOU WILL BE RESPONSIBLE FOR A MINIMUM 10 DAY RENTAL ($120). ADDITIONAL DAYS ARE CHARGED AT $12 PER DAY. A RENTAL FEE WILL ACCRUE UP TO THE COMPLETE RETAIL PURCHASE PRICE OF THE RENTAL PRODUCT UNTIL THE PRODUCT IS RETURNED TO OUR CHATSWORTH, CALIFORNIA OFFICE.

FOR USED ITEMS:
USED ITEMS ARE GUARANTEED TO BE FREE FROM DEFECTS CAUSED BY MATERIALS OR WORKMANSHIP FOR 90 DAYS. IN THE EVENT OF A DEFECT WITHIN 90 DAYS, MAKS ENTERPRISES WILL REPLACE OR REPAIR YOUR ITEM AT OUR DISCRETION FOR NO CHARGE. USED ITEM PURCHASES ARE NON-REFUNDABLE.

FOR REPAIR SERVICES:
REPAIRS ARE GUARANTEED TO BE FREE FROM DEFECTS CAUSED BY MATERIALS OR WORKMANSHIP FOR ONE YEAR. ONLY THE PERFORMED REPAIR IS WARRANTED. SUBSEQUENT FAILURE OF OTHER COMPONENTS/FUNCTIONS OF THE TIPM UNRELATED TO THE REPAIR ARE NOT WARRANTED. REPAIR SERVICES ARE NON-REFUNDABLE.

SHIPPING FROM MAKS ENTERPRISES
MAKS ENTERPRISES WILL PROVIDE FREE SHIPPING FROM OUR PRODUCTION FACILITY TO YOUR LOCATION IN THE UNITED STATES USING FEDEX GROUND SHIPPING OR USPS PRIORITY MAIL. EXPEDITED AND/OR ALTERNATE SHIPPING OPTIONS CAN BE PROVIDED AT AN ADDITIONAL FEE CHARGED TO THE CUSTOMER. ALL INTERNATIONAL SHIPPING COSTS AND FEES ARE THE RESPONSIBILITY OF THE CUSTOMER.

SHIPPING TO MAKS ENTERPRISES
UPON REQUEST, MAKS ENTERPRISES WILL PROVIDE A FEDEX GROUND SHIPPING LABEL OR USPS PRIORITY MAIL SHIPPING LABEL TO COVER SHIPPING COSTS FROM YOUR CONTINENTAL UNITED STATES LOCATION TO OUR PRODUCTION FACILITY IN CHATSWORTH, CALIFORNIA. EXPEDITED AND/OR ALTERNATE SHIPPING OPTIONS CAN BE PROVIDED AT AN ADDITIONAL FEE CHARGED TO THE CUSTOMER. ALL INTERNATIONAL SHIPPING COSTS AND FEES ARE THE RESPONSIBILITY OF THE CUSTOMER.

MAKS ENTERPRISES IS NOT RESPONSIBLE FOR ANY ITEMS LOST OR DAMAGED IN SHIPPING.

(Revised 5/1/22)